Last updated: February 20, 2026
In these Terms and Conditions:
BuyerEyes.ai provides automated CRO audits. After payment, AI-generated buyer personas evaluate the Client's publicly accessible website across multiple dimensions: visual design, copy effectiveness, trust signals, technical performance, and simulated purchase intent.
The evaluation uses the Semantic Similarity Rating (SSR) methodology, a research-calibrated scoring system based on 150 anchor statements with demonstrated correlation to human evaluations.
Each Report contains dimension-level scores, persona-level feedback, and actionable optimization recommendations.
AI DISCLAIMER
The Service uses artificial intelligence to generate its analysis. Despite employing a research-grounded methodology (SSR, based on Maier et al., arXiv 2510.08338v3, with demonstrated human test-retest correlation of rho = 0.90), AI-generated analysis may contain errors, inaccuracies, or omissions.
Reports are advisory in nature. They do not constitute guarantees of conversion improvement, revenue increase, or any specific business outcome. The Provider does not guarantee the accuracy, completeness, or applicability of any individual finding in the Report.
The Client acknowledges and accepts that AI systems, by their nature, can produce incorrect outputs. The Client is solely responsible for evaluating and deciding whether to act on any recommendation in the Report.
ALL SALES ARE FINAL. NO REFUNDS WILL BE ISSUED.
The Service constitutes digital content that is delivered immediately upon processing. By purchasing the Service, you expressly consent to delivery beginning before the expiration of the withdrawal period and acknowledge that you lose your right of withdrawal once the Report has been delivered.
This is in accordance with Article 38(13) of Directive 2011/83/EU and Article 38 of the Polish Consumer Rights Act (Ustawa o prawach konsumenta), which exempt digital content delivered with the consumer's prior express consent from the right of withdrawal.
4.1. The Client selects a service tier on buyereyes.ai, submits the URL to be evaluated, and completes payment via Stripe.
4.2. All prices are displayed in USD and include applicable taxes.
4.3. Payment is processed securely by Stripe, Inc. We do not store credit card details on our servers. Payment processing is subject to Stripe's own terms of service and privacy policy.
4.4. A valid order is created only after successful payment confirmation from Stripe.
4.5. Upon successful payment, the Client receives an order confirmation via email.
5.1. Reports are delivered within 24 to 48 hours from successful payment.
5.2. Delivery is performed via email to the address provided during checkout. The email contains a link to download the Report.
5.3. If the provided URL is inaccessible, requires authentication, or cannot be crawled by our automated system, we will notify the Client and either (a) request a corrected URL or (b) issue a refund as the sole exception to the no-refund policy.
5.4. Force majeure events, infrastructure failures, or unusually high demand may extend delivery time. We will notify the Client of any delays.
6.1. The Client must provide a valid, publicly accessible URL. Password-protected pages, staging environments, and pages requiring login cannot be evaluated.
6.2. The Client must provide a valid email address for delivery.
6.3. The Client must have authorization to submit the URL for evaluation. Submitting a URL belonging to a third party without authorization is prohibited.
6.4. The Client must not use the Service:
7.1. Upon delivery and full payment, the Client receives a non-exclusive, perpetual license to use, share, and publish the Report for the Client's own business purposes.
7.2. The underlying methodology, AI models, anchor statements, scoring systems, report templates, and software remain the exclusive intellectual property of the Provider.
7.3. The Client may not claim authorship of the methodology or present the automated system as their own service offering.
8.1. The Provider's total liability arising from or related to the Service is limited to the amount paid by the Client for the specific Report in question.
8.2. The Provider is not liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to lost profits, lost revenue, lost business opportunities, or costs of procurement of substitute services.
8.3. The Provider is not liable for any decisions made by the Client based on the Report, any changes implemented on the Client's website following the Report, or any business outcomes resulting from acting (or not acting) on the Report's recommendations.
8.4. The Provider is not liable for temporary unavailability of the Service due to maintenance, technical issues, or force majeure.
9.1. To generate the Report, our system temporarily accesses and analyzes the Client's publicly available website. This includes loading the page in an automated browser, capturing screenshots, extracting visible text, and evaluating technical performance metrics.
9.2. We do not access private data, backend systems, databases, or any information not publicly visible on the submitted URL.
9.3. For details on personal data processing, see our Privacy Policy.
10.1. BuyerEyes.ai uses minimal cookies necessary for the functioning of the website and basic analytics.
10.2. We do not use advertising cookies or tracking pixels from third-party advertising networks.
10.3. Analytics cookies help us understand how visitors interact with our website. You may disable cookies in your browser settings.
11.1. The Provider processes personal data in compliance with the General Data Protection Regulation (EU) 2016/679 ("GDPR").
11.2. The lawful basis for processing Client data is the performance of a contract (Article 6(1)(b) GDPR).
11.3. Full details of data processing are available in our Privacy Policy.
12.1. Any disputes arising from these Terms shall be resolved amicably through direct communication. Contact us at [EMAIL].
12.2. If a dispute cannot be resolved amicably within 30 days, it shall be submitted to the competent courts in Poland.
12.3. EU consumers may also use the Online Dispute Resolution (ODR) platform available at https://ec.europa.eu/consumers/odr.
13.1. These Terms are governed by and construed in accordance with the laws of the Republic of Poland.
13.2. Mandatory consumer protection provisions of the Client's country of residence shall apply where required by applicable EU regulations.
14.1. The Provider reserves the right to modify these Terms at any time. Updated Terms will be published on this page with a revised "Last updated" date.
14.2. Changes do not affect orders already placed and paid for before the modification date.
14.3. Continued use of the Service after modifications constitutes acceptance of the updated Terms.
If any provision of these Terms is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
For questions about these Terms and Conditions, contact us at: